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- Subject: Can I log into Zaful via my Facebook account?
Yes, you can log into Zaful with your Facebook account. However Zaful does not currently support logging in via your Google account. Zaful will not collect any extr...
- Subject: How can I change my login password?
In My Account >> Edit Profile, you can click ‘Change Password’. Here you will be able to change to a new password.
- Subject: What can I do if I forget my password?
1. Click "Forgot your password?" on the Log In page. 2. Complete the information regarding your registration details and input the verification code...
- Subject: Why can I not log into my account?
If you're having trouble logging in, you may be entering incorrect information. Please check the following details: 1. Clear Your Browser's Cache and Coo...
- Subject: Can Zaful send my package to me if there is no zip code in my country?
Yes! If your country does not have a zip code, please enter ‘0000’ instead.
- Subject: How can I update my address book?
To update or add a shipping address in your address book, please proceed as follows: 1. Log in to your account here . 2 . Click on ‘ Address Boo...
- Subject: What is the difference between the billing address and the shipping address?
The billing address should be the same address you provided to your bank when you applied for your credit/debit card; the shipping address is the one you want us to ship your o...
- Subject: Why can I not enter my shipping address during the checkout?
Please note the following rules for your address format: 1. You can write a maximum of 35 characters in each line. 2. If your address is longer than 35 charact...
- Subject: Can I save items in my shopping bag for next time?
Some hot products sell out very quickly. Even if you add the item to your shopping bag, we are unable to save the item for you. Items will be deleted from your shopping ba...
- Subject: How do I add an item to my Favorites?
On the products' page, you can see a ‘little red heart’ button , click it and the item will be added into your Favorites.