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- Subject: How much is the shipping cost?
The total shipping cost will depend on the following factors: Shipping Method: We offer flat rate, standard shipping and expedited shipping options Destination ...
- Subject: Is it possible to pay Cash on Delivery (COD)?
Yes, Zaful supports COD payment method for some countries. 1) Only supports Arabic and English site; 2) The order amount must be above 50 USD but below 400 USD...
- Subject: What is shipping insurance and its benefits?
Shipping insurance covers accidental damage and/or missing item(s) during the shipment process. Due to the nature of international shipping, damage and/or missing items during ...
- Subject: What is the shipping time?
We offer 2 types of shipping methods: 1. Standard Shipping Estimated delivery time is between 8-25 business days 2. Express Shipping Est...
- Subject: What shipping methods do you offer?
We offer 2 types of shipping methods: 1. Standard Shipping Estimated delivery time between 8-25 business days 2. Express Shipping Estima...
- Subject: Can I make changes to the order I just placed?
You just can change your order before the order been processed.If you need to change your order, please immediately contact our Customer Service team with your c...
- Subject: How can I change the items in my order?
Orders that meet the following conditions will cannot be modified: 1. If you haven’t paid for your order: You can cancel it in your account and place a new one with ...
- Subject: How can I change the shipping address for my order?
There are 2 possibilities: 1. If you have not paid for your order: You can cancel it in your account and place a new one with the correct shipping address. 2. If ...
- Subject: How can I change the shipping method for my order?
There are 2 possibilities: 1. If you place an order and have not paid yet: You can cancel the order and place a new one with the correct shipping method. 2.&n...
- Subject: How can I cancel my order?
There are 2 possibilities: 1. Unpaid orders If you haven't paid your order and wish to cancel, go to your account>>"My Orders". Please click...