Home > FAQ
Presale Information>Tax and Duty> What can I do if I need to pay Customs tax?

What can I do if I need to pay Customs tax?

Tax is charged by Customs Offices in your destination country based on their own rules and regulations. Customers are responsible for finding out the situation in their own country. All shipments from China are Delivery Duty Unpaid. Therefore, the customer is solely responsible for any charges and they must be paid by the customer. 

Customers take full liability for all returned shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. 


Helpful

Not Helpful